First off, we hope everyone's doing well with all the changes and difficulties involved with our current global situation due to the COVID-19 pandemic. Our goal here at Qwertee is to bring a smile to your face every day and we have no intention of giving that up, so don't fret!
As a result of the ongoing situation, a number of countries have stopped accepting international mail. We had to start thinking hard about what we would do for customers in these locations and we've been able to come up with a solution that allows us to continue delivering. If you live in any of the following countries, we are now offering express guaranteed delivery via UPS courier as an alternative, to ensure you can still place orders with us:
Albania, Argentina, Australia, Bahamas, Bahrain, Belarus, Bermuda, Bolivia, Bosnia and Herzegovina, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Ecuador, Fiji, French Guiana, French Polynesia, Georgia, Gibraltar, Grenada, Guadeloupe, Guyana, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Republic of Korea, Kuwait, Lebanon, Macao, Malaysia, Maldives, Martinique, Mexico, Monaco, Mongolia, Montenegro, Myanmar, Nepal, New Zealand, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Qatar, Republic of Macedonia, Republic of Moldova, Samoa, Saudi Arabia, Singapore, South Africa, Sri Lanka, Suriname, Taiwan, Thailand, Ukraine, Venezuela, Vietnam.
All other countries are operating international post as per usual
We're aware this option is more expensive, but unfortuantely it's the only option for us for these countries in the current circumstances. We do expect normal delivery options to resume for these countries eventually, we just don't know exactly when. In the meantime, express courier delivery is a feature that we've been hoping to implement regardless so now is a great time for us to do so - ensuring no customer will be left stranded! We hope to roll out this feature worldwide soon enough.
Once again, we really hope you're staying safe, thanks for your patience throughout this process!