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First off, we hope everyone's doing well with all the changes and difficulties involved with our current global situation due to the COVID-19 pandemic. Our goal here at Qwertee is to bring a smile to your face every day and we have no intention of giving that up, so don't fret!

As a result of the ongoing situation, a number of countries have placed restrictions on some international mail. We had to start thinking hard about what we would do for customers in these locations and we've been able to come up with a solution that allows us to continue delivering. If you live in any of the following countries, we are now offering express guaranteed delivery via UPS courier as an alternative, to ensure you can still place orders with us:

Aland Islands
American Samoa
Andorra
Anguilla
Antigua and Barbuda
Armenia
Aruba
Azerbaijan
Bahamas
Bangladesh
Barbados
Belize
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
British Virgin Islands
Brunei Darussalam
Cayman Islands
Comoros
Costa Rica
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Fiji
French Guiana
French Polynesia
Georgia
Gibraltar
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guyana
Iraq
Jamaica
Kiribati
Kuwait
Kyrgyzstan
Macao Special Administrative Region of China
Maldives
Marshall Islands
Martinique
Mayotte
Mexico
Micronesia, Federated States of
Mongolia
Montenegro
Montserrat
Nauru
Nepal
Norfolk Island
Northern Mariana Islands
Palau
Panama
Papua New Guinea
Paraguay
Peru
Puerto Rico
Republic of Macedonia
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Seychelles
Solomon Islands
Sri Lanka
Suriname
Timor-Leste
Tonga
Trinidad and Tobago
Turks and Caicos Islands
United States Virgin Islands
Uruguay
Uzbekistan
Venezuela (Bolivarian Republic of)
Viet Nam

Additionally, due to COVID-19 the following countries have a shipping surcharge:

United States of America

All other countries are operating international post as per usual

We're aware this option is more expensive, but unfortuantely it's the only option for us for these countries in the current circumstances. We do expect normal delivery options to resume for these countries eventually, we just don't know exactly when. In the meantime, express courier delivery is a feature that we've been hoping to implement regardless so now is a great time for us to do so - ensuring no customer will be left stranded! We hope to roll out this feature worldwide soon enough.

Once again, we really hope you're staying safe, thanks for your patience throughout this process!





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